Managing Workplace Conflict - Member Event 5th June 2024

Conflict can arise in any business when employees have different beliefs, opinions and ways of working.

Managing conflict swiftly and effectively in the workplace is essential to improve employee engagement, retention, and productivity at work.

Left unaddressed the consequences of conflict can cause irreparable damage to your reputation.

This face-to-face workshop will support you to develop skills to address conflict with confidence.

• Understanding conflict - causes and effect
• Legal background and responsibilities
• Early intervention
• Effective communication and de-escalation
• Mediation techniques
• Creating a positive work culture

Who is this course for?
This session is for managers, supervisors and team leaders who want to build their own confidence in dealing with conflict from the onset.

Course Duration: 3 hours

Cost: £60

Event Venue: Shropshire Food Enterprise Centre, Shrewsbury

Please email: Shropshirehr@shropshire.gov.uk for further information and to book your place.