Having Difficult Conversations - Member Event 18th June 2024
| Event Date: | 18th June 2024 |
| Event Time: | 9:30am to 1:00pm |
Event for Shropshire Council
Contact Name: Claire Allen
Venue: Shropshire Food Enterprise Centre, Shrewsbury
Addressing conduct and underperformance can be one of the most challenging aspects of managing a team.
Our face-to-face workshop will equip you with the practical skills and confidence to have conversations to tackle poor performance and inappropriate behaviour effectively.
• The importance of tackling difficult conversations
• How to prepare and plan for holding ‘adult to adult’ conversations
• How to tackle inappropriate and undesirable behaviour whilst maintaining effective working relationships
• Practical skills and assertive behaviours
• The appropriate steps to take should initial conversations fail to achieve desired outcomes
Who is this course for?
This course is for managers, supervisors, and team leaders who need to address performance management issues and challenging behaviours in the workplace. It’s suitable for those new to people management or managers who want a refresher and update on good practice.
Course Duration: 3.5 hours
Cost: £60
Event Venue: Shropshire Food Enterprise Centre, Shrewsbury
Please email shropshirehr@shropshire.gov.uk for further information and to book your place.
Our face-to-face workshop will equip you with the practical skills and confidence to have conversations to tackle poor performance and inappropriate behaviour effectively.
• The importance of tackling difficult conversations
• How to prepare and plan for holding ‘adult to adult’ conversations
• How to tackle inappropriate and undesirable behaviour whilst maintaining effective working relationships
• Practical skills and assertive behaviours
• The appropriate steps to take should initial conversations fail to achieve desired outcomes
Who is this course for?
This course is for managers, supervisors, and team leaders who need to address performance management issues and challenging behaviours in the workplace. It’s suitable for those new to people management or managers who want a refresher and update on good practice.
Course Duration: 3.5 hours
Cost: £60
Event Venue: Shropshire Food Enterprise Centre, Shrewsbury
Please email shropshirehr@shropshire.gov.uk for further information and to book your place.
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